FAQs

Yes, Morteng is the large manufacture ,our logistic team will make packages according to specific order, we always use high quality export packaging. Your order will be shipped in wooden carton made by plywood or paper carton according to actual needs, but with both way we will ensure the product safety.

EXW will be the most cases, you can issue a forwarder to pick up the goods when finished.

Generally, for the brushes order its will take 1-2 weeks after receiving your payment. The specific delivery time depends on the items and the quantity of your order.

Yes, we can produce according to your samples or technical drawings. Most of time we are produce according the drawing, so ,if you have a sample or a drawing we could offer to you the same quality products.

We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.

Yes, we have 100% test before delivery, and we will provide quality certificates and also the testing report. We also have our own CANS lab

1.We keep good quality and competitive price to ensure our customers benefit ;
2.We are the oriagnal brushes and slip ring , brush holder maker in China, so we do have our engineering job for you and technical support for your projects. We are working on the top quality engineering job.
3. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.

We are a manufacturer specialized in producing carbon brushes, brush holder and slip rings. Morteng is qualified with Internatioal ISO 9001 / 14001/ 45001 / 16949 , pls check our certificates on website.

Yes. At any time please discuss with us, we will support as much as we can.

Please don’t worry.You can send us the email or the picture. We will give you a satisfactory solution. We do have our engineer team for all international clients globally.

Please send PO to us, by email : Tiffany.song@morteng.com  / Simon.xu@morteng.com  we will make a PI for you, and we will send you the drawing for your confirmation after your payment received. And we will start production after get your approval of the drawing.

Quotation will be sent in 24-48 hours if your requirements is clear for a quotaiton.

The shipping cost depends on the way you choose to get the goods. Express is normally the quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.